PRIVACY POLICY
How Nightfall Automotive collects, uses, stores and protects your personal information.
Nightfall Automotive (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect personal data you provide when using our website or contacting us about our services.
01 Who We Are
Nightfall Automotive is a mobile automotive repair and performance tuning business operating across Norfolk, Suffolk and Essex, United Kingdom.
Website: nightfallautomotive.co.uk
02 Information We Collect
We may collect the following personal information when you contact us through our website, enquiry forms or advertising lead forms:
- Name
- Phone number
- Email address
- Vehicle details, including make, model and issue description
- Postcode or service area
We only collect information that is necessary to respond to your enquiry or provide our services.
03 How We Use Your Information
Your information is used solely for purposes including:
- Responding to enquiries or booking requests
- Providing quotations or arranging appointments
- Communicating with you regarding your vehicle service
- Improving our customer service and marketing effectiveness
We will never sell, rent or trade your personal data to third parties.
04 How We Store & Protect Your Data
All personal data is stored securely and is only accessible by authorised personnel of Nightfall Automotive.
We take reasonable steps to protect your information from unauthorised access, loss or misuse.
05 Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy.
The current policy provides that personal information is typically retained for up to 12 months after your last interaction with us, unless we are required by law to retain it for longer.
06 Sharing Your Information
We do not share your information with third parties except where necessary or permitted, including:
- Where required by law
- With service providers who help us operate our website or advertising, such as Google Ads, where applicable
Where third-party service providers process personal data on our behalf, they are expected to handle that information in accordance with applicable data protection requirements.
07 Your Rights Under UK GDPR
Subject to applicable law, you have rights including:
- Requesting access to the personal data we hold about you
- Requesting correction of inaccurate or incomplete data
- Requesting deletion of your data where applicable
- Withdrawing consent to processing where consent is the legal basis for processing
To exercise your rights, please contact us at:
08 Cookies & Tracking
Our website and advertising may use basic tracking tools, such as Google Ads conversion tracking, to help us understand how visitors find and use our services.
Where tracking technologies are used, the information is intended for performance measurement and website or advertising optimisation.
09 Changes To This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
If you have any questions about how Nightfall Automotive handles your personal information, or if you would like to exercise one of your data protection rights, please contact us directly.
Contact Us
Bungay,
NR35 1LQ