Terms of Service

01 Agreement & Formation of Contract

By booking, authorising or using any service provided by Nightfall Automotive, you confirm that you have read, understood and agreed to be bound by these Terms of Service.

These terms constitute an agreement between Nightfall Automotive (“the Provider”) and the individual or entity (“the Customer”).

If you are a consumer, nothing in these terms affects your statutory rights.

02 Vehicle Condition & Customer Warranty

The Customer warrants that at the time of service, the vehicle:

• Is maintained in accordance with manufacturer specifications.
• Is roadworthy, taxed, insured and has a valid MOT, unless strictly for off-road use.
• Has no undisclosed mechanical, electrical or emissions-related faults.

Nightfall Automotive accepts no responsibility for issues arising from poor maintenance, pre-existing hidden faults or undisclosed prior modifications.

03 Risk Acknowledgement & Liability

• Mechanical Stress: The Customer acknowledges that performance modifications increase mechanical and thermal stress and may expose or accelerate existing hardware weaknesses.
• Our Responsibility: We will carry out all work with reasonable care and skill.
• Limits of Liability: Nightfall Automotive is not liable for mechanical or electrical failures that are not caused by our work, including failures of turbochargers, clutches, engine internals or other vehicle components resulting from wear and tear, pre-existing faults, poor maintenance or undisclosed modifications.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be limited or excluded by law.

04 Software Warranty & Exclusions

• Software: A lifetime warranty applies to ECU software calibrations provided by Nightfall Automotive in relation to corruption or software bugs.
• Hardware: No warranty is provided for mechanical or electrical components of the vehicle.
• Exclusions: This includes, but is not limited to, clutches, flywheels, DPF/EGR hardware, turbochargers, gearboxes and boost hoses.
• Warranty Void: Software warranties are void if the vehicle is subsequently modified, repaired or tuned by a third party.

05 Emissions System Modifications

Certain modifications involving emissions control systems, including DPF, EGR and AdBlue systems, may render a vehicle non-compliant with UK road traffic and MOT requirements when used on public roads.

Such modifications are intended only where lawful and appropriate, including off-road, motorsport or export applications where applicable.

• Legal Responsibility: The Customer is responsible for ensuring that their vehicle remains legal, insured and roadworthy for its intended use.
• The Customer must not use a vehicle on public roads in a configuration that is unlawful or otherwise fails to meet applicable requirements.

06 Deposits, Rescheduling & Untunable Vehicles

• Deposits: Deposits secure the Customer’s booking slot and are non-refundable, except where the law gives you a right to a refund (see section 07).
• Rescheduling: A minimum of 24 hours’ notice is required to reschedule. Failure to provide sufficient notice may result in forfeiture of the deposit.
• Faulty Vehicles: If a service cannot be completed because of a pre-existing vehicle fault or prior locked tuning, the deposit may be forfeited. Where no deposit was taken, a £50 call-out or diagnostic fee may apply.

07 Your Right to Cancel

If you are a consumer and you book with us online, by phone or message, or at your home or another location away from business premises, you normally have the right to cancel within 14 days of making the booking, without giving a reason.

• If you ask us to carry out the work within those 14 days and then cancel, you will pay for any work already carried out.
• Once the work has been fully completed at your request, the right to cancel no longer applies.
• To cancel, contact us by email at info@nightfallautomotive.co.uk or by phone on 07539 013630.

08 Software Recovery & Downtime

In the rare event of programming complications or software corruption, repair times may be dictated by third-party tool manufacturers or other external factors.

Nightfall Automotive is not liable for costs associated with vehicle downtime, recovery, alternative travel arrangements, or other consequential costs arising from such circumstances.

09 Payment Terms

Payment is due immediately upon completion of the services unless another payment arrangement has been agreed in advance.

Payment methods made available by Nightfall Automotive may include card and other electronic payment methods. Customers will be advised of the applicable payment method and amount due at the time of payment.

Where a balance remains outstanding, Nightfall Automotive reserves the right to withhold completion or release of services until the outstanding balance has been cleared, where legally permissible.

10 Data Protection

Nightfall Automotive retains customer and vehicle information for purposes including booking administration, invoicing, warranty support, service history and customer communication.

Customer information will not be sold to third parties. Personal information is handled in accordance with the Nightfall Automotive Privacy Policy.

11 Governing Law

These terms are governed by the law of England and Wales.