Privacy Policy – Nightfall Automotive

Last updated: October 2025

Nightfall Automotive (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect any personal data you provide when using our website or Google Ads lead forms.

1. Who We Are

Nightfall Automotive is a mobile automotive repair and performance tuning business operating across Norfolk, Suffolk, and Essex, United Kingdom.
Website: https://nightfallautomotive.co.uk
Email: info@nightfallautomotive.co.uk

2. Information We Collect

We may collect the following personal information when you contact us via our website contact form or Google Ads lead forms:

  • Name

  • Phone number

  • Email address

  • Vehicle details (make, model, issue description)

  • Postcode or service area

We only collect information that is necessary to respond to your enquiry or provide our services.

3. How We Use Your Information

Your information is used solely to:

  • Respond to your enquiries or booking requests

  • Provide quotations or arrange appointments

  • Communicate with you regarding your vehicle service

  • Improve our customer service and marketing effectiveness

We will never sell, rent, or trade your personal data to any third party.

4. How We Store and Protect Your Data

All personal data is stored securely and only accessible by authorised personnel of Nightfall Automotive.
We take reasonable steps to protect your information from unauthorised access, loss, or misuse.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy — typically up to 12 months after your last interaction with us, unless required by law to retain it longer.

6. Sharing Your Information

We do not share your information with third parties except:

  • Where required by law

  • With service providers who help us operate our website or advertising (e.g. Google Ads), who are also bound by data protection rules

7. Your Rights Under UK GDPR

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent to processing at any time

To exercise your rights, please contact us at info@nightfallautomotive.co.uk.

8. Cookies and Tracking

Our website and ads may use basic tracking tools (such as Google Ads conversion tracking) to help us understand how visitors find and use our services. This information is anonymised and used for performance measurement only.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last revised” date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:
Nightfall Automotive
Email: info@nightfallautomotive.co.uk
Website: https://nightfallautomotive.co.uk